Next action, waiting on, and what is late

Where the next step comes from, who is holding a submission, and what turns red.

Submissions 2 min read Article 2 of 7 in Submissions

Both the next action and who a submission waits on are derived from the record rather than typed in by anybody, so they cannot fall out of step with what has actually happened.

Reading a row

Waiting on — who has to move next: us, the vendor, the prime, the client, the consultant, or a manager here.
Action due — when the next action is due. It turns red once that date has passed.
Health — whether this one is going wrong, as a number out of 100.
Days out — how long since it went to the vendor.

Quiet and stalled

Quiet is measured from the last time the submission actually moved, which is not the same as the last time somebody edited it. Where a vendor's usual answering time is known, lateness is measured against that vendor rather than against a fixed number of days.

Frequently asked

Why can I not type my own next action?

Because a typed one goes stale the moment anything happens and nobody notices. It is derived from the record, so it is always describing what is actually true. You can always act differently — it is a reading, not an instruction.

What counts as late?

Late is measured against what that vendor normally does, not a fixed number of days. Six days from somebody who answers in six hours is a miss; six days from somebody who has never replied is a Tuesday.

Is quiet the same as nobody touching the record?

No. Quiet is measured from the last time the submission actually moved. Editing a note does not make a silent vendor less silent.

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